1. Data Controller

The data controller is Irundo d.o.o., Petrinjska 9, 10000 Zagreb, Croatia, OIB: 11349828057.

Contact for privacy-related enquiries:
Email: info@irundo.com
Phone: +385 99 6246 437

2. Personal Data We Collect

We collect the following categories of personal data:

Contact data: first and last name, email address, phone number
Property data: location and type of accommodation you provide in contact forms
Technical data: IP address, browser type, pages visited (via cookies and analytics tools)
Communication data: messages you send us via contact forms or email

3. Purpose and Legal Basis

We process your personal data for the following purposes:

Responding to enquiries — legal basis: legitimate interest and performance of a contract
Sending a free analysis and offer — legal basis: pre-contractual steps
Marketing communications — legal basis: consent
Website usage analysis — legal basis: legitimate interest

4. Cookies

Our website uses cookies to improve the user experience and analyse traffic. We use:

Necessary cookies: required for the website to function
Analytics cookies: Google Analytics — anonymous usage data
Marketing cookies: for displaying relevant advertisements (with your consent)

You can disable cookies in your browser settings. Please note that disabling certain cookies may limit the functionality of the website.

5. Google Analytics

We use Google Analytics to analyse website traffic. Google Analytics collects anonymous data about visitors such as number of visits, session duration, and pages viewed. This data cannot identify individual users.

For more information on Google's privacy policy: policies.google.com/privacy

6. Sharing Data with Third Parties

We do not sell or share your personal data with third parties for commercial purposes. We may share data with:

IT service providers who assist us in our operations (e.g. hosting, CRM systems)
Partners within the Renters group for the purpose of delivering contracted services
Competent authorities, where required by law

7. Data Retention

We retain personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by legal obligations. Data from contact forms is retained for a maximum of 3 years from the last contact.

8. Your Rights

Under GDPR, you have the right to:

Access — request a copy of the personal data we hold about you
Rectification — request correction of inaccurate data
Erasure — request deletion of your data (“right to be forgotten”)
Objection — object to processing based on legitimate interest
Portability — request data in a machine-readable format
Withdrawal of consent — withdraw consent for marketing communications at any time

To exercise your rights, contact us at: info@irundo.com

9. Complaints

If you believe we are processing your personal data unlawfully, you have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP):

azop.hr

10. Changes to this Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated date. We recommend checking this page regularly.